Privacy Policy

This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and use our services related to handmade bamboo baskets, bamboo lamps, bamboo furniture, bamboo kitchen utensils, and bamboo planters. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information from you:

  • Personal Identification Information: Name, email address, phone number, and shipping address when you place an order or fill out a form.
  • Order Information: Details of products you purchase, including custom orders such as handmade bamboo baskets, bamboo lamps, or personalized bamboo planters.
  • Payment Information: Billing address and payment method information (processed through a secure third-party service).
  • Website Usage Data: Information about how you interact with our site, including your IP address, browser type, and browsing habits, gathered through cookies and similar technologies.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • Order Fulfillment: To process and deliver your orders, including custom handmade bamboo furniture and bamboo kitchen utensils.
  • Customer Support: To respond to inquiries or requests related to our services, including personalized bamboo products.
  • Marketing Communications: To send promotional emails or offers regarding new products, such as handmade bamboo baskets, bamboo lamps, or bamboo planters. You can opt out at any time.
  • Improving Our Services: To understand how visitors use our website and to enhance the user experience, product offerings, and customer service.

3. How We Protect Your Information

We implement various security measures to protect your personal information, including encryption and secure connections. While no online data transmission can be guaranteed 100% secure, we strive to protect your data to the best of our ability.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except for:

  • Service Providers: Third-party partners who assist in payment processing, shipping, and email marketing on our behalf, ensuring that your bamboo baskets or custom bamboo planters reach you safely and securely.
  • Legal Requirements: In compliance with the law or to protect our rights, safety, or the safety of others.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and provide personalized content. Cookies help us understand how you interact with our site, allowing us to improve your shopping experience for products like bamboo furniture, custom creations, and bamboo kitchen utensils.

You can choose to disable cookies in your browser settings, though this may affect your ability to use certain features of our website.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications by following the instructions in promotional emails.
  • Request details about the information we hold about you and how it’s being used.

7. Changes to This Policy

We reserve the right to update this Privacy Policy as necessary. Any changes will be posted on this page, with an updated date. We encourage you to review this page periodically for the latest information on our privacy practices.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

  • Email:
  • Phone: