Shipping Policy
At , we are committed to ensuring that your products arrive safely and on time. Please review our shipping policy below for details on processing times, delivery options, and international shipping.
Order Processing Time
- Standard Orders: All orders for products such as tools, gift sets, and custom products are typically processed within 2-4 business days. We craft each item with care to ensure quality and effectiveness.
- Custom Orders: If you order a custom creation like a wedding favor, personalized tools, or any other bespoke product, processing may take up to 7-10 business days due to the nature of customization.
- Orders are not processed or shipped on weekends or holidays.
Shipping Rates and Delivery Times
We offer a variety of shipping options to meet your needs:
- Standard Shipping: Estimated delivery within 5-7 business days after order processing.
- Expedited Shipping: Estimated delivery within 2-3 business days.
- Overnight Shipping: Available for certain locations. Orders must be placed by 12 PM to qualify for next-day delivery.
Shipping rates will be calculated based on the total weight of your order and your shipping location. These rates will be displayed at checkout.
International Shipping
We currently offer international shipping for most of our products. Please note the following:
- Delivery Time: International orders typically take 7-14 business days, depending on the destination.
- Customs and Duties: All international customers are responsible for any additional customs fees, duties, or taxes that may apply to their orders upon arrival in their country. These fees are not included in the shipping cost.
Shipping of Fragile Items
Since many of our items, like gift sets, delicate packaging, and custom creations, are fragile, we take extra precautions to ensure safe delivery. All items are carefully packaged in protective materials to prevent damage during transit. If your product arrives damaged, please contact us within 48 hours of receiving your order for a resolution.
Tracking Your Order
Once your order has shipped, you will receive a confirmation email with a tracking number so you can monitor the progress of your shipment.
Returns and Exchanges
For details on returning or exchanging products, please refer to our Return Policy. Custom orders, such as personalized creations, are not eligible for returns or refunds unless they arrive damaged or defective.